Top Internet Service Providers in New York City

4.4/5

1. Charter Spectrum in New York City

Cable internet connection
Download speeds up to 1,000 Mbps
Prices from $64.99/mo* for up to 200 Mbps download speed

4.4/5

2. Verizon Fios in New York City

Fiber internet connection
Download speeds up to 1,000 Mbps
Prices from $54.99/mo* for up to 200 Mbps download speed

4.4/5

3. Optimum in New York City

Cable internet connection
Download speeds up to 1,000 Mbps
Prices from $54.99/mo* for up to 300 Mbps download speed

4.4/5

4. RCN in New York City

Cable internet connection
Download speeds up to 1,000 Mbps
Prices from $34.99/mo* for up to 250 Mbps download speed

4.4/5

5. EarthLink in New York City

DSL and Fiber internet connection
Download speeds up to 1,000 Mbps
Prices from $49.95/mo* for up to 15 Mbps download speed

4.4/5

6. HughesNet in New York City

Satellite internet connection
Download speeds up to 25 Mbps
Prices from $44.99/mo* for up to 25 Mbps download speed

Internet Access in New York, NY 

New York City is well served by a large number of internet service providers. However, not all ISPs cover the entire city. Some companies will offer different internet speeds and even different prices from neighborhood to neighborhood.

Those who live in the Manhattan borough get better internet service from Charter Spectrum. That company has the highest percentage of the market, followed by Verizon.  In the Bronx, your best bet will be Optimum or Verizon. Charter Spectrum is also a good choice here. Brooklyn’s internet provision is dominated by Charter Spectrum, with Verizon and Optimum following on behind.  Charter Spectrum also holds the number one spot in Queens and Staten Island, where Verizon is in second place.

Optimum and Charter Spectrum are both cable TV providers. Another cable TV system, RCN, does very well in New York City, being the fourth largest internet provider in Manhattan and Queens. The cable TV networks operating in NYC squeeze extra value out of their cable investment by running internet services over them at the same time that they carry the TV signal. This results in very affordable high-speed internet services.

DSL services run over telephone wires. This is the slowest form of internet available in New York and very few providers still operate the system. Many ISPs, such as Verizon have a DSL service, but where they have a better system available, such as their fiber optic internet service, they will not even make the DSL option available to prospective customers.

EarthLink is the largest internet provider in the USA by coverage, but its main line of business is in DSL internet. This is slow and the lowest speeds offered by our top six internet options for New Yorkers is the 15 Mbps package offered by EarthLink. The company has taken the decision to get into fiber internet. However, it is a long way behind Verizon and AT&T in this endeavor. The Federal Communication Commission (FCC), which supervises the telecommunications industry defines “broadband” as high-speed internet with a 25 Mbps download speed as a minimum. By this definition, the EarthLink DSL internet plan doesn’t qualify as a broadband service.

Fiber internet is the fastest internet delivery system available. It is this high-speed internet type that gets Verizon into the number two spot in all five of the New York City boroughs. Cable systems are almost as good because the backbone of those cable TV networks is provided by fiber optics. The link from the neighborhood exchange to each customer’s home is carried by coaxial cable. That final hop usually covers a very short distance, so cable internet customers get just about the same service offered by fiber internet providers, but at a lower price.

Satellite internet systems are available all over the country, including New York. This type of system is less attractive than all of the other internet connection types because it is slow. Satellite internet communicates with the internet access point on the earth’s surface by bouncing a signal from a dish at the customer’s home through a satellite stationed 22,300 miles above the earth’s surface. That long distance is always going to slow down the connection and make very high speeds impossible to attain.

  • Brooklyn has the fastest internet service in NYC with 73% Gigabit coverage
  • Almost all of Staten Island (99%) has access to a fiber optic internet network
  • Manhattan is served by more internet service providers than the other four boroughs
  • Charter Spectrum subscribers can use wi-fi hotspots around Manhattan, Queens, and Brooklyn for free

 

Frequently Asked Questions 

Which is the best internet provider in NYC?

Charter Spectrum and Verizon are the market leaders in New York City. Charter Spectrum’s cable TV network offers a good value system that gets even more tempting when bundled together with a television package. Another feature of the Charter Spectrum internet system is the fact that it has no data caps. All of its plans include the receiving equipment for free and higher plans also include free anti-virus software.

Charter Spectrum offers a special deal to low-income families. That is the Spectrum Internet Assist plan, which delivers 30 Mbps for just $14.99.

Verizon advertises a DSL service but rarely sells it, channeling all customers through its excellent fiber optic internet network. Verizon Fios is the leading fiber internet provider in the United States.

What’s the best cable internet service provider in New York?

Charter Spectrum wins the crown of the best cable internet provider in four of the five boroughs. The Bronx is the exception to this rule where Optimum is the top internet service provider as well as the leading cable internet service.

Other reputable cable internet services in New York City are RCN, Mediacom, Atlantic Broadband, and Consolidated Communications.

What is the best company in New York for internet/phone service for work from home people?

Those who work from home are better off sticking with residential internet plans because business tariffs are always higher. Those who run servers for their home business and expect to get incoming requests for data will have an unusually high requirement for upload capacity. Most residential plans offer much more download capacity than upload capabilities. The Gigabit plans, offered by most of the internet service providers operating in New York would be ideal for these requirements. Gigabit services not only offer very high-speed internet but they usually give as much upload speed as download speed.

As the leading fiber internet provider in New York City, Verizon Fios offers the best option for home-based businesses. Customers of Verizon Fios can add a landline telephone service to their internet package for $20.

Who has the best TV and internet package in New York City?

The three leading internet service providers in New York City are Charter Spectrum, Optimum, and Verizon Fios. Optimum offers the cheapest internet and TV bundles based on an internet service with 200 Mbps. The ISP also offers the san=me internet and TV package with a 400 Mbps for only $10 more per month. The next cheapest offer is provided by Charter Spectrum, but that company can’t offer more than 50 Mbps in large areas of the city.

Verizon Fios is a lot more expensive than its two main competitors at the 200 Mbps speed plus TV. However, while it is an even more expensive option, the Gigabit internet + TV package of Verizon Fios might be the secret of the service provider’s success. Verizon Fios offers 1 Gbps to many more addresses in New York City than its two main rivals. So, if you want very high speed internet plus a TV package, Verizon Fios is your best option. If you can cope with the slower speed of 400 Mbps or 200 Mbps, then Optimum offers the right bundle for you.

Will my apartment management set up my internet service?

Many areas of New York City are densely packed and apartments and condos are the norm. If you live in a large multi-occupancy building, the chances are that the management company has set up a bulk deal with one of the ISPs operating in the area.

Generally speaking, the internet that is provided via the building’s management is a better deal than any price you could get as an individual. It is not unusual for the internet service to be included in the rent. In which case, you really should stick with that. Some apartment building management companies charge extra for the internet service and don’t pass on the bulk buying discount that they get from the ISP. In these cases, you might end up paying just as much for the building’s internet service as you would pay to get an internet service direct from an ISP. In these instances, it makes sense to compare prices. Make sure that your rental contract allows you to get an internet service independently before you start on your buyer’s journey, otherwise, you might be wasting your time.

 

Internet Provider Types in New York

  • DSL – 91% coverage
  • Cable – 98% coverage
  • Fiber – 62% coverage
  • Satellite – 100% coverage

 

Top 3 DSL Internet Providers in New York

Verizon High Speed Internet

  • Connection Type: DSL
  • Download speeds up to: 15 Mbps
  • Prices from: $49.99/month for up to 15 Mbps

EarthLink

  • Connection Type: DSL
  • Download speeds up to: 15 Mbps
  • Prices from: $49.95/month for up to 3 Mbps

Consolidated Communications

  • Connection Type: DSL
  • Download speeds up to: 50 Mbps
  • Prices from: $25.00/month for up to 10 Mbps

 

Top 3 Cable Internet Providers in New York

Charter Spectrum

  • Connection Type: Cable
  • Download speeds up to: 1,000 Mbps
  • Prices from: $64.99/month for up to 200 Mbps

Optimum

  • Connection Type: Cable
  • Download speeds up to: 1,000 Mbps
  • Prices from: $54.99/month for up to 300 Mbps

RCN

  • Connection Type: Cable
  • Download speeds up to: 1,000 Mbps
  • Prices from: $34.99/month for up to 250 Mbps

 

Top 2 Fiber Internet Providers in New York

Verizon Fios

  • Connection Type: Fiber
  • Download speeds up to: 1,000 Mbps
  • Prices from: $54.99/month for up to 200 Mbps

EarthLink Fiber

  • Connection Type: Fiber
  • Download speeds up to: 1 Gbps
  • Prices from: $79.95/month for up to 100 Mbps

 

Top 2 Satellite Internet Providers in New York

HughesNet

  • Connection Type: Satellite
  • Download speeds up to: 25 Mbps
  • Prices from: $59.95/month for up to 25 Mbps

Viasat Exede

  • Connection Type: Satellite
  • Download speeds up to: 30 Mbps
  • Prices from: $70.00/month for up to 12 Mbps

 

Fastest Internet Service Providers in New York

Verizon Fios

  • Connection Type: Fiber
  • Download speeds up to: 1,000 Mbps
  • Prices from: $54.99/month for up to 200 Mbps

EarthLink Fiber

  • Connection Type: Fiber
  • Download speeds up to: 1 Gbps
  • Prices from: $79.95/month for up to 100 Mbps

Optimum

  • Connection Type: Cable
  • Download speeds up to: 1,000 Mbps
  • Prices from: $54.99/month for up to 300 Mbps

 

Summary of New York Internet Providers

Provider

Connection Type

Max Download Speed

Website

Verizon High Speed Internet

DSL

15 Mbps

Verizon HSI

EarthLink

DSL

15 Mbps

EarthLink

Consolidated Communications

DSL

15 Mbps

Consolidated

Charter Spectrum

Cable

1 Gbps

Charter Spectrum

RCN

Cable

1 Gbps

RCN New York

Optimum

Cable

1 Gbps

Optimum

Verizon Fios

Fiber

1 Gbps

Verizon Fios

EarthLink Fiber

Fiber

1 Gbps

EarthLink Fiber

HughesNet

Satellite

25 Mbps

HughesNet

Viasat

Satellite

35 Mbps

Viasat